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* '''Code of Conduct:''' what will be allowed and importantly what will not be tolerated at any cost? #moderation #code-of-conduct | * '''Code of Conduct:''' what will be allowed and importantly what will not be tolerated at any cost? #moderation #code-of-conduct | ||
</blockquote> | </blockquote>Notes/Discussion: | ||
* '''Jonny:''' To start -- have a few folks who are willing to do mod shifts | |||
** + add more fields into registration list, are you willing to be a mod?, etc. | |||
* '''Brad:''' A good place for a few working groups | |||
** '''Jonny:''' immediate response team -- mods who are deleting stuff / addressing problematic user (beneficial w/ folks in so many time zones) | |||
*** and async stuff -- conflict resolution, community opps | |||
*** managing interactions w/ other instances | |||
* How does NM do this now: | |||
** CoC form that people can fill out -- this is what happened, sent to group who look at the issues | |||
** Whistle blower policy - if we think the governance is a bad actor. Can report the board to Nick or report Nick to the board | |||
** On discord - they had support tickets | |||
* '''Ogul:''' who is the person/people we turn to if there's something wrong w/ moderation -- a mega mod is not democracy (works w/ NM but this would not be in line w/ larger open collective governance), how could we bring this back to the people | |||
** '''Brad:''' if there are problems btwn people there could be issues that they don't want to be made public, this is why NM has a select group of people | |||
** '''Jonny:''' This is exactly why cooperative governance is great, it's always possible for people to make a proposal or to change mod practices. The bylaws are the only thing that govern what's possible/impossible. Would always be possible to raise an issue with the mods themselves or how complaints are handled in general. | |||
* Are we going to be a free speech instance --- | |||
** '''Jonny:''' No.... but there are academic instances that are free speech instances | |||
*** Becomes an issue when someone takes a problematic post that's then boosted in NM instance, we then become bad actor. | |||
*** It's very difficult to know what's loosely moderated, can be hard for mods | |||
** '''Manisha:''' Open Collective states they are not a neutral entity -- there are nonnegotiable | |||
'''Decision:''' we are not interested in being Free Speech platform | |||
==== Inter-instance ==== | ==== Inter-instance ==== | ||
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Since this is the major sink of labor for an instance, how will be divide this among the members? | Since this is the major sink of labor for an instance, how will be divide this among the members? | ||
=== Maintenance === | |||
Notes/Discussion: | |||
* '''Nick:''' Is it volunteers? is there a working group? are people paid? | |||
* '''Jonny:''' Having required mod hours doesn't work well - hard to distribute, some folks cannot be exposed to a ton of triggering topics all the time | |||
* '''Manisha:''' could be a rotating working group, trying to mitigate burnout. When folks have done enough, can bring in a new set of mods. | |||
* '''Jordan:''' size will be variable, mods themselves will know that best. we aren't similar enough to existing instances to know | |||
** '''Nick:''' there's a bunch of factors to what makes it hard (pictures, etc.) | |||
* '''Natalie:''' is mods just breaks of CoC or are folks going through content and filtering stuff out? | |||
** Jonny: usually mods will just be getting the reports submitted and reviewing those. | |||
** Natalie: are there any AIs that can prefilter -- | |||
*** Manisha: there is some hast tags used between mods so if there's an instance that's acting in bad faith that can be shared quickly | |||
*** Jonny: there are tools that can be built in the filter out -- could be cool to experiment with | |||
* '''Ogul:''' reports come into a list and mods pick and choose what they deal with? | |||
** Jonny: that could be one way to go about it -- is this just a post issue? is it a pattern? are multiple users in a similar group doing the same things? | |||
** Ogul: Open up all reports to all mods could be helpful -- mods can pick what they are able to do and then mark resolved by so and so | |||
*** Could also be a limit to the number of issues solved per mod to avoid burnout and to help provide shared labor | |||
*** It should be possible to link issues to one another -- usually not individual issues #moderation | |||
**** Can repurpose notes section for this! Can also use wiki to share info. | |||
=== Maintenance -- Tabled - we can handle for now and will have tech meeting later === | |||
''5m'' | ''5m'' | ||
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=== Finances === | === Finances === | ||
''10m'' | ''<s>10m</s> 5 mins'' | ||
<blockquote> | <blockquote> | ||
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** Would NM be able to donate to the OC as well? help nonprofit law oh no | ** Would NM be able to donate to the OC as well? help nonprofit law oh no | ||
* or... ? | * or... ? | ||
</blockquote> | </blockquote>Notes/Discussion: | ||
== Proposals == | == Proposals == |
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