Mastodon/FAQ: Difference between revisions

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added link to our fork

Manisha

Interface administrators, Administrators

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+{{Project
+|Part Of=Mastodon, Mastodon/Social WG
+|Parts=Mastodon/Migration_help
+|Contributors=Manisha Sinha
+|Completion Status=Ongoing
+|Active Status=Active
+}}
+Up to [[Part Of::Mastodon/Social WG]]
 ===What is the fediverse?===
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 ===What does it mean for a server to be self-hosted?===
-Self-hosting a server means that an individual or a Technical Working Group runs and maintains the code on the server themselves rather than paying a company to do the same. This gives the users control over their data and what
+Self-hosting a server means that an individual or a Technical Working Group runs and maintains the code on the server themselves rather than paying a company to do the same.
 ===What is an instance in the fediverse?===
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 A lot of servers on the fedi self-host various open-source softwares that enable federated communication. Mastodon is such a free and open source software that uses the ActivityPub protocol for inter-instance and intra-instance communication.
 ===Which software is neuromatch.social running on its instance?===
-We are currently running [https://glitch-soc.github.io/docs/ glitch-soc] which is a friendly fork of Mastodon.
+We are currently running [https://github.com/NeuromatchAcademy/mastodon a fork] of [https://glitch-soc.github.io/docs/ glitch-soc] which is a friendly fork of Mastodon.
 ===How is my data protected on neuromatch.social?===
 Disclaimer - while our node provider (Linode) takes daily and weekly backups of everything on our server, we cannot guarantee that data backup in case the node provider itself goes down.
 ===What is your data-privacy policy?===
-DMs are not end-2-end encrypted on our server. Moderators and Admins can see DMs but they won't unless there is a report filed against a user or an legal circumstances demand for this.
+DMs are not end-2-end encrypted on our server. Moderators and Admins have access to DMs but they won't read them barring exceptional circumstances such as when a report is filed against a user's unwanted DMs or in case any legal circumstances demand for this.
 ===Where is neuromatch.social's Mastodon instance physically located?===
-Our server is located in NJ, Newark region in the US.
+Our server is located in the Newark, NJ region in the US.
-===In the by-laws you mention, "We envision building a decentralized cooperatively-governed global community ...". What does decentralized and cooperatively-governed mean here?===
 ===I already have a mastodon account, why should I join neuromatch.social?===
-You definitely don't need to! Unless there is an instance-level block, you can still follow and be followed by identities from neuromatch.social That's the beauty of the fediverse! :)
+You definitely don't need to! Unless there is an instance-level block, you can still follow and be followed by identities from neuromatch.social. That's the beauty of the fediverse! :) However, if you would like to be a part of a cooperatively-governed instance and believe in our vision and mission, you could benefit from being a part of neuromatch.social. You also have the option of creating a new identity on neuromatch.social while keeping your current identity on another instance if you wish.
 ===What is a blocklist?===
+At the instance-level: it is a list of instances that are blocked by the moderators [predominantly due to a violation of the code of conduct].
+At the user-level: it is a list of users and instances blocked by the user.
 ===I really like neuromatch.social's vision and mission and would love to become a member. How do I do that?===
+Register on [https://neuromatch.social/about neuromatch.social] and follow the onboarding instructions sent in the welcome email :)
 ===What is the cost of becoming a member?===
-Membership is free. The cost that you pay for joining is
+Membership is free thanks to a generous sponsorship by Neuromatch. If you are interested in helping us become self-sustaining please consider volunteering for our Finance Working Group.
-===What is Neuromatch's motivation for hosting this instance?===
+===What is neuromatch.social's motivation for spinning up this instance?===
-collapse of the community in a big social media platform and lack of a medium where members of our community can self-govern our communication practices.
+Our mission is to democratize science. With this instance, we envision building a decentralized cooperatively-governed global community of people who share our mission, and channeling our collective efforts to push the boundaries of scientific discourse and communication as we know it.
 ===I really like neuromatch.social's vision and mission and am looking to migrate from my current instance. Can you help me?===
+Awesome! Here's our guide: https://wiki.neuromatch.io/Mastodon/Migration_help
+Please note that full migration can take ~24 hrs to complete after you've initiated it.
+You can export your Follows list from the old account and then import the list on your new account: [[File:Data import.png|700px|thumb|left|Go to your settings on the web interface and click on Import and export. Download relevant csv file.]]
+[[File:Data export.png|700px|thumb|left|Go to your settings on the web interface and click on Import and export. Upload relevant csv file.]]
+There are also general resources available here:
+* https://docs.joinmastodon.org/user/moving/
+* https://blog.joinmastodon.org/2019/06/how-to-migrate-from-one-server-to-another/
+* https://mastodon.social/@Gargron/103393780267601137